Silver Fern Farms
Role: Lead Designer • 2018–2025
Scope: Long-Term Digital Transformation
Years: 2018–2025
Over an 8-year partnership with Silver Fern Farms, I led the end-to-end design transformation of their digital ecosystem, pioneering a user-centered approach to turn complex B2B and agricultural workflows into clean, intuitive products. I architected a unified 5-platform ecosystem, spanning mobile apps, web portals, and enterprise tools, backed by a multi-platform UI Design System. By facilitating strategic workshops with C-suite stakeholders and collaborating closely with cross-functional agile teams, I streamlined heavy manual operations into high-adoption self-service workflows that drastically reduced communication costs and elevated the daily digital experience for farmers, field reps, and global clients.
The ecosystem at a glance
Farmer Mobile App, Web Hub and Admin Portal: Real-time kill sheets, grading distribution, and daily farm schedules.
Store Stock Website, Calf Booking Platform and Animal Registration e-Form: High-volume livestock booking, automated tracking, and intuitive invoicing.
Global B2B Customer Portal: Self-service shipment tracking, market insights, and localized legal and marketing resources.
AEM Modular Website: A flexible, component-based CMS empowering marketing teams to publish dynamic campaigns independently.

